Monitoring & Alerting,So You Hear It From Us, Not From Reviews

Setting up monitoring and alerting is usually a one-time configuration project scoped from about $150/hr, and ongoing on-call and tuning is included in care plans starting around $800/mo. There's also a separate cost for the monitoring tools themselves (Sentry, Datadog, and similar), which is billed by usage — you own those accounts. We confirm the full picture after reviewing your stack.

Monitoring is the automated, continuous watching of your app's uptime, errors and performance. Alerting is the layer that decides which of those signals matter and immediately notifies the right person. Together they mean you find out about an outage or an error spike from a real-time alert, before your users do, instead of from complaints or reviews after the fact.

For most apps, core uptime and error monitoring can be live within a few days, giving you visibility almost immediately. Full coverage — performance monitoring, log aggregation, synthetic checks on critical flows, and finely tuned alert routing — usually takes a couple of weeks, since good alerting needs a little real traffic to set thresholds that aren't noisy.

By alerting only on things that actually affect users and setting thresholds against real baselines rather than arbitrary numbers. We route alerts by severity, add escalation so a missed alert reaches the next person, and review firing alerts regularly to silence or re-tune anything that cries wolf. The goal is that every page means someone genuinely needs to act.

Yes. Beyond setting up the monitoring, our care plans can include our engineers acting as on-call — when a critical alert fires, the same team that knows your codebase responds, diagnoses and fixes it. Response windows depend on the plan, from best-effort on a basic plan to guaranteed SLA-backed response for business-critical apps.

Yes. We're based in Houston but set up and run monitoring and alerting for apps across Texas, throughout the USA, and internationally. Monitoring is entirely remote by nature — we watch your app from cloud-based tools with checks from multiple global locations, so where you are makes no difference.

Absolutely, it's our home market. Our office is at 9800 Richmond Ave in the Westchase / Energy Corridor area, and we set up monitoring and alerting for local businesses so they hear about problems from a dashboard, not a customer. We're happy to meet in person to review what needs watching.

Yes — this is one of the first things we do when adopting an app another team built. Many inherited apps have little or no monitoring, so we instrument error, uptime and performance tracking, get dashboards and alerts in place, and finally give you visibility into an app that was previously a black box.